OHIO DEPARTMENT OF JOB & FAMILY SERVICES
Ohio Unemployment Compensation
REGISTER FOR UNEMPLOYMENT BENEFITS, CLAIM WEEKS AND OBTAIN GENERAL CLAIMS INFORMATION BY TELEPHONE OR THE INTERNET
1 (877) 644-6562 Toll-Free
1 (888) 642-8203 For hearing Impaired TTY Service Toll Free
SERVICE AREA: Ohio Residents
OFFICE HOURS: 8:00 a.m. – 5:00 p.m./ Online filing available 24/7
OFFICE DAYS: Monday – Friday except for holidays
SERVICES: Processing of Unemployment Compensation Claims
Your Social Security number Your driver’s license or state ID number Your name, address, telephone number, and email address.
Name, address, telephone number, and dates of employment with each employer you worked for during the past 6 weeks of employment.
The reason you became unemployed from each employer.
Dependents’ names, Social Security numbers, and dates of birth.
If claiming dependents, your spouse’s name, Social Security number, and birth date.
If you are not a U.S. citizen or national, alien registration number and expiration date.
Your regular occupation and job skills.
If you had out-of-state employment, have worked for the federal government, or are separated from military service, Form DD-214, member 4 copy (for military service) SF-8 or SF-50 form (for federal government employment).
HOW TO USE: All applications for unemployment compensation are done by phone
Monday through Friday 8:00 a.m. – 5:00 p.m. or online at http://unemployment.Ohio.gov
The Toll-Free Number is: 1 (877) 644-6562 faster service call on Tuesday, Wednesday or
Thursday, or file online. When you call have paper and pencil available.
When you call the toll-free number:
Press #1 if you are responding to a statement of overpayment.
Press #2 for PIN resets.
Press #3 for assistance with unemployment applications.
Once your application has been filed:
You will receive further information by mail or email. An email will be sent from OJI@odjfs.state.oh.us.
Your claim will be assigned to a Processing Center based on the last 4 digits of your social security number.
If filing online and you need your Personal Identification Number reset, please call toll-free 1 (866) 962-4064